Support

Need a hand?

NowWave is made by a small team in Italy. Write to us and we answer, usually within a day. No account needed.

Emailinfo@ensiria.eu

Common questions

Slack says the sign-in failed
Close the browser tab, then try Connect Slack again from Settings → Integrations. If the error persists, tell us the code shown on the error page.
My status does not change
Check that Slack is connected in Settings → Integrations and that something is playing. Slack applies the status within a few seconds.
How do I disconnect Slack?
Settings → Integrations → Slack → Disconnect. You can also remove NowWave from your Slack workspace's app list; the token on your Mac is deleted when you sign out.
How do I uninstall NowWave?
Quit the app, move it to the Trash and, if you like, delete the NowWave folder in ~/Library/Application Support.

More answers on the home page